POLICIES & PROCEDURES:

CHECK-IN TIME: Check-in time is 5:00 PM. We will issue your security code the condo which will be active during your reservation period. Parking permits and aquatic facility passes will be available when you arrive.

CHECK-OUT TIME: Check-out time is 12:00 noon, sharp. This allows us to prepare the Condo for the next renter who is arriving. Late check-out will incur a charge of $80/hour or any part of an hour.

LOCATION: The property is located on Okemo Mountain, VT in the Winterplace Development. It is a true ski-on/ski-off location. The GPS address is 81 White Loop, Ludlow, VT 05149.

RESERVATIONS GENERALLY: You must be 21 years old to make a reservation. A valid MasterCard or Visa must be provided at the time of booking to be held for a security deposit. During ski season, checking in or out on Saturday is not allowed and Monday, Tuesday or Wednesday may not be allowed; also in the event your check-in date is less than two days after the renter before you checks out, or your check-out date is less than two days before the next renter checks in, your reservation may not be allowed or may be requested to be altered. You will be notified before your reservation is finalized if this applies to you.
 
RESERVATIONS (OUTSIDE 45 DAYS): If a reservation is made more than 45 days of your arrival date, a deposit equal to 50% of the total booking charges is required within 7 days of the booking of the reservation. This payment should be made by check. Once your check arrives, you will immediately be sent an email confirmation. The remaining balance is due 45 days prior to your arrival date.

EXAMPLE (Outside 45 days): - $1,500 rent, plus VT Rooms Tax at 9% of $135 = $1,635, grand total.- 50% reservation deposit of $817.50 due within 7 days, check preferred.- Balance of $817.50 due 45 days prior to arrival, check preferred.

RESERVATIONS (WITHIN 45 DAYS): If a reservation is made within 45 days of the arrival date, payment in full is required by either MasterCard or Visa or by wire of funds. If a credit card is used, there is a 3% charge to offset fees the credit card company charges us for. If you pay by wire, there is no fee.

EXAMPLE (Within 45 days):- $1,500 rent, plus VT Rooms Tax at 9% of $135 = $1,635, grand total.- Balance of $1,635 due at time of reservation, by credit card or wire.

CANCELLATION POLICY: If you cancel your reservation at least 45 days prior to your scheduled arrival date, all payments you previously made will be refunded less a cancellation fee equal to 10% of the total booking charges. If you cancel your reservation within 45 days of your scheduled arrival date, all payments are non-refundable unless we re-rent the property under the same terms and conditions. Your payments will then be refunded once we receive full payment from the new renter, less the cancellation fee equal to 10% of the total booking charges.

SECURITY DEPOSIT: Although we never anticipate any damage, a security deposit of $500 will be held on your credit card at the time of check-in. We will also accept a check in lieu of a credit card if sent to us 45 days before your arrival.

TAX: All reservations of 30 nights or less are subject to a 9% Vermont Meals and Rooms Tax.

PETS & SMOKING: Pets and smoking are NOT permitted.

ERRORS & OMISSIONS: We strive to make certain that all information regarding Condo is as complete and accurate as possible. But we cannot be held responsible for inadvertent errors.